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A small update on our shipping rates outside the Netherlands and Belgium
We always aim to keep our shipping costs as low and straightforward as possible. That’s why shipping within the Netherlands and Belgium will continue to be completely free.
From 3 August 2026, however, we’ll be updating our shipping rates for orders to other countries within Europe.
Why are we making this change?
Over the past few years, international shipping costs have increased significantly. To keep our product prices fair and competitive, while ensuring that international shipping remains sustainable, we need to adjust our shipping rates for orders outside the Netherlands and Belgium.
We believe in being open and transparent about changes like this, rather than quietly introducing them. That way, you’ll always know exactly what to expect before placing your order.
What's changing?
- The Netherlands & Belgium: Shipping remains free, with no changes.
- Other countries within Europe: Every order is carefully shipped from our warehouse in the Netherlands. Shipping rates will be updated based on shipping distance and carrier zones.
Germany, France, Spain, Portugal, Italy, Luxembourg, Poland and the Czech Republic
- €16 per order
- €22 per order for orders that include a duvet
United Kingdom, Ireland, Norway, Sweden, Finland, Denmark, Latvia, Austria, Slovenia, Croatia and Greece
- €22 per order
- €26 per order for orders that include a duvet
These new shipping rates will apply to all new orders placed on or after 3 August 2026.
Our promise remains the same
Our product prices are not changing. We’re only updating our shipping rates so they better reflect the actual cost of delivering orders to each country.
If you have any questions about your order or anything else, feel free to get in touch at hello@koalahug.eu. We’re always happy to help.